Privacy Policy

The hendesa.com website is owned and operated by Hendesa, who acts as the data controller of your personal data.

We have adopted this Privacy Policy to determine how we process information collected by hendesa.com and to provide the reasons why we must collect certain personal data about you. We take the security and confidentiality of your personal data seriously and operate under the principles of Thread Level Precision. You must read this Privacy Policy before using the hendesa.com website.

1. Personal Information We Collect

When you visit hendesa.com, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the installed cookies on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

Moreover, we may collect personal data you provide to us (including but not limited to Name, Surname, Address, and payment information) during the checkout process or through our contact forms to fulfill agreements and provide technical support.

2. Why We Process Your Data

Our top priority is customer data security. We process only minimal user data—only as much as is absolutely necessary to maintain the website and provide our services.

• Service Fulfillment: To process and deliver orders for the Hendesa collection.

• Newsletter & Updates: If you choose to join our “Development Cycle” updates, we collect your email address solely to share brand progress, lab reports, and product releases.

• Analytics: Automatically collected information is used only to identify potential cases of abuse and establish statistical information regarding website usage to improve the "Geometry of Movement" experience.

3. Your Rights

If you are a UK or European resident, you have the following rights related to your personal data under the UK GDPR and EU GDPR:

• The right to be informed.

• The right of access.

• The right to rectification.

• The right to erasure.

• The right to restrict processing.

• The right to data portability.

• The right to object.

• Rights in relation to automated decision-making and profiling.

If you would like to exercise these rights, please contact us through the information provided below. Additionally, we note that we process your information to fulfil contracts (for example, if you make an order) or to pursue our legitimate business interests. Please note that your information may be transferred outside of the UK and Europe, including to Canada and the United States, for hosting and processing purposes.

4. Links to Other Websites

Our website may contain links to other websites that are not owned or controlled by us (such as our YouTube "Documenting the Build" channel). Please be aware that we are not responsible for the privacy practices of such third parties.

5. Information Security

We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We maintain reasonable administrative, technical, and physical safeguards to protect against unauthorized access, modification, and disclosure of personal data in our control.

6. Legal Disclosure

We will disclose any information we collect, use, or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

7. Contact Information

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to: info@hendesa.com.

Hendesa is committed to your data privacy. If you feel we have not addressed your concerns, you have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).